Support

Account Assistance

To provide you with assistance for your account, whether it is trying to renew a subscription, cancelling a subscription. Please provide us with the information in the description field.

Note: You will receive an email from Steven North at Star Point 9.

Login Assistance

To assist you with the login assistance and to help figure out what is going on, if you can please answer the following questions and provide a description of the troubles you've been facing. We have not had troubles with logins using a browser through incognito mode (Google/Edge incognito) once we've reset a password. Thus, the more information, the better we are able to isolate what is occurring.

Note: You will receive an email from Steven North at Star Point 9.